This workflow connects two critical systems — Human Resources and Customer Relationship Management — and merges their data into a shared portal accessible by both teams. It improves cross-functional visibility, eliminates manual work, and streamlines collaboration between departments.
Objective: Automate onboarding by creating new employee profiles across systems for faster setup.
Process: When a new employee is added and marked as Active in the HR system, they’re automatically added to Salesforce and Airtable.
Outcome: New hires are set up quickly and accurately across systems, minimizing delays and eliminating manual work.
Objective: Keep training course data aligned across systems by automating updates.
Process: When a new course is created or updated in Salesforce, it is automatically added to Airtable for reporting and visibility.
Outcome: Courses are added swiftly and across platforms, streamlining setup and removing the need for manual input.
Objective: Ensure employee training assignments stay consistent across systems.
Process: When a course assignment is made in Salesforce, or a status is updated, it is automatically pushed to the employee’s record in Airtable.
Outcome: Management has accurate visibility into training progress without needing to access to the HR or CRM systems.
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